jlclovestore@aol.com
 You will need to sign for your parcel so that we know you have received it. If you are out when the postman calls, don’t worry! You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Royal Mail will keep your parcel for 7 days and if not collected or delivered it will be sent back to us. If you would like us to re send your order we will charge you for re shipping. If you would like to cancel your order we will refund you less the shipping costs.

UK Based Orders
Royal Mail 1st Class Recorded Delivery - Delivery usually within 1 to 3 days. However 10 working days should be allowed before contacting us if your order has not arrived. Royal Mail does not class post lost until 15 working days.

 

Please note that if you live in the Highlands area delivery may take longer than specified.

European Orders
European orders usually arrive within 7 to 14 working days.

Not at home during the day?
No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the desired address in the Delivery Address section.

Tracking your order
For orders in the UK please call our Customer Services Department

Haven’t received you order when expected?
If your order doesn’t arrive when expected please contact our Customer Service Department, jlclovestore@aol.com

Please be aware that jlc love store cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process
 

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